- Where the documents live
- They stay on the organisation’s own infrastructure and are searched where they are.
- What crosses the boundary
- Every relevant snippet is checked before it leaves: released as it is, released with sensitive values replaced, or held back.
- Who can ask
- People at their desks, outside assistants and support tickets all come in through the same check.
- What passes between organisations
- Questions and relevant snippets rather than whole documents, with no central service in the middle.
- What is kept
- Every answer keeps the evidence it was built from, and every decision leaves a record.